We’re pleased to begin offering curbside service at Emerson, South, and Williamstown branches starting 5/18/2020. Here are some instructions to make the process for placing online hold requests as easy as possible for everyone.
This quick video tutorial shows you how to log into your account and create a PIN number if you don’t have one.
Search for an item that you’d like to request. Please make sure that “Parkersburg and Wood County Library System” is selected. This will let you see if the materials are available at our branches.
Click the blue “Request” button in the menu bar. Then select a “Cancel if not filled by” month, date, and year from the drop down boxes and click the “Submit” button.
Now you can go search for another item. You’ll need to search and submit a separate hold request for each item.
This quick video tutorial also takes you through the steps of placing a hold.
If you need to create a PIN, you’ll get a prompt “Please enter a new PIN” after you log into your account.
You’ll need to enter your name, library bar code number, and then select your 4 digit PIN and enter it in both boxes.
Then click the “Submit” button.
If you can’t find the item you want, please visit the Patron Request page and fill out the form with the required information.
If you need further help with your PIN or your account information, you can call the Emerson (304-420-4587) or South (304-428-7041) . Please understand that we may be on the phone helping other patrons and might have to place you on a brief hold.